Shipping & Return Policy

WE KNOW THAT WHEN YOU’VE FOUND THE PERFECT PIECES, YOU WANT TO START ENJOYING THEM IN YOUR OWN HOME AS SOON AS POSSIBLE. THAT’S WHY WE DO EVERYTHING WE CAN TO GET THEM FROM US TO YOU FAST - WHEREVER YOU ARE IN AUSTRALIA.

We do our best to dispatch items as soon as possible (1 to 2 working days). 

If you have any questions, please email to info@piumcandles.com

RETURN POLICY

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Please be sure to contact us within 7 days of receiving your order.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Send us an email to info@piumcandles.com